How to Be a Better Leader

I’ll be honest. When I first started my business I didn’t give my employees much attention. They’d ask a question and I’d give them a quick answer. But when I started to actually open up and pay attention to them, I realised that they were like me and had good and bad days. So I’d start to pick up on things.

I think it’s your job as a leader to try and pick these people up during those bad days and start to really listen to what’s going on in the environment in your office. I remember a little while ago, one of my young guys came into the office one morning and I was like hey mate, how’s it going and I just got this yeah not bad. Then he walked into his room. The old me would’ve left it, but I stopped what I was doing. I grabbed him and I said mate come grab a coffee. 

I kept my phone in my pocket the whole time and I just sat there. I was present with him and spoke to him about what’s going on in his life – how he’s liking the company and his role, what his goals are, etc. I just started putting things into perspective for him about gratitude and stuff like that.

An exercise I gave him – that I do every day – is to start and finish your day thinking about what you’re grateful for. I’m grateful for the people in my life and the help that I get from everyone. I just started rattling off to him and started noticing this kid’s demeanor change. He started to sit a little taller and became grateful for stuff in his life and that I took the time to sit with him.

You can fly through life and ignore people and see them as a quick once off transaction and fob them off just like that or you can shut up and listen and pay attention to them. Give them just a moment of your day and you’ll get it back tenfold.

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